Panchero's Mexican Grill Complaint

Panchero's Mexican Grill Complaint

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Health Code Violations


The nature of the complaint was about my local Pancheros here in Mason City. While ordering a quesadilla, a young man who was cooking at the grill complained that it was too hot and wasn't going to wear his hat. Basically, he had no head covering. I suspect this is a health code violation since he was cooking food with no head covering. Hair can fall in the food, sweat, etc. Generally people loose 50-100 hairs a day! How gross is that? I've noticed a decline in the cleanliness of this grill and the overall customer service. I haven't been back there since, and feel that Pancheros really doesn't care about their customer's concerns. Also, in my observation there are more things wrong in that grill that may warrant a visit from the Health Dept. What is most upsetting is that no one has taken a minute to respond to my complaint sent directly to them!.


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